Our Guarantee
The CARRO Promise
A bag at this price should come with more than a receipt.
Free 30-Day Returns
Train with it for a month. If it isn't the bag you wanted, send it back, and we'll cover the return.
3-Month Replacement Warranty
If anything on your bag fails in the first three months, we'll replace it.
Free U.S. Shipping
Every order ships free from Utah.
How to Start a Claim
- Send us your order number and tell us whether it's a return or a warranty claim.
- For a warranty claim, include a photo of the issue.
- We'll reply with the next steps.